Then Click on Scan button at upper right of screen. When prompted to accept the EULA, please do so. Please disconnect any USB or external storage drives from the computer before you run this scan!įor Vista or Windows 7 / 8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run. Quit all programs that you may have started. Please post following logs in your next reply:ĭownload & SAVE to your Desktop Tigzy's RogueKiller When done, DDS will open two (2) logs: DDS.txt & Attach.txt IF it -is- checkmarked, click that one time so that it is un-checked.ĭownload DDS and save it to your desktop from hereĭisable any script blocker if your antivirus/antimalware has it.įor directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware ProgramsĭDS will run in a command prompt window and will take 3 to 4 minutes or so.įollow and answer the prompts as appropriate. Check and make sure "word wrap" is off.įrom Notepad main menu bar, Select F (format) and make sure Word Wrap is NOT checked. Please only Copy > paste the log files I ask for into main body of reply-box. I'll need more information to locate the source of the issue. If this is not your computer, or if it belongs to a company or organization then please Stop and tell me. So do a backup to Offline media as a precaution. Malware cleanups can sometimes be unpredictable. Please do a backup of any documents/personal files that you cannot afford to lose. Hello and welcome to the MalwareBytes forum.
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